Refund And Cancellation Policy
- No amount shall be refunded by Incuspaze Solutions after the payment being done.
- In case of breach of any terms and condition of Incuspaze-User Agreement by the User, Incuspaze shall have right to terminate the Incuspaze-User Agreement and /or deny access to Work Space Solution by the User. Such termination or denial of access shall automatically result into cancellation by Incuspaze, refund to the User, if any, shall be at the sole discretion of Incuspaze Solutions.
- In the event of Work Space Incuspaze Solution becoming unavailable due to act of God/force major/ political unrest /riots /other causes beyond control of Incuspaze Solutions, the User shall be charged on pro rata basis only for the period of actual usage and the remaining period of booking shall be treated as cancelled and the User shall be refunded its available balance in wallet for the remaining period.
- In the case of cancellation of Work Space Solution, either by Incuspaze Solutions or User the same shall also mean cancellation of services, amenities, products etc. offered by Incuspaze solutions.
- In case of any cancellation the current service tax rate on the advance will be retained by Incuspaze solutions as it is to be paid by it to the concerned authorities. The Credit Card/Debit Card charges and/or any other applicable taxes or charges on the amount not refunded to the User shall be charged to the User.
- The refund will be made in the same mode of payment used while booking.
- Incuspaze Solutions will mediate when necessary, and has final say in all disputes. The booking is not officially cancelled until the User receives a cancellation confirmation through E-mail/SMS/Notification from Incuspaze Solutions. In case confirmation of cancellation is not received by the User, it shall be the duty of User to contact and inform Incuspaze Solutions about the same.